For almost ten years we have focused on the quality of every product that leaves our workshops, and the service we offer to our customers. But logistics costs this year are causing us to increase our shipping fees to Italy from May 2024.

The good news: the usual MagneticDays quality of our services will not be affected by the increase in transport charges, but we can no longer maintain the current prices and are adjusting them to the present market situation.

From 13 May 2024, for the entire Italian territory, shipping costs for all products in the MD catalogue will increase, for JARVIS shipping will increase to 30€/movement.

Out with the old, in with the new: Buy a new JARVIS and get a credit from the trade-in of your old MagneticDays cycling roller!

Trade-in your old MDE 4/25 or 6/30 roller and get a credit for the purchase of a new JARVIS or JARVIS Light. The credit obtained for the trade-in will be deducted from the direct or Smart Rent purchase of a new MagneticDays smart trainer.

The evaluation depends on the device, the model, and the condition of the trade-in product.

We only require the customer to answer the questions accurately during the telephone evaluation with the manager, after which the quote and options for purchasing the new home trainer will be communicated.
The service only covers the exchange of older models of original MagneticDays rollers for the purchase of a new generation MD smart trainer. The offer does not include the purchase or take-back of other roller models from the range, or from other manufacturers.

For those who are interested in buying used equipment, we would like to remind you that the MD Retail Outlet is active, the showcase where, based on availability, guaranteed reconditioned items are published: these products are overhauled and subjected to an official reconditioning process, where they are required to pass the same functional tests carried out on all new MD products launched on the market.

Why give up on your indoor workouts, even for just a few days when you need a support service?

That is why a new service has been created for all MagneticDays customers: the Courtesy JARVIS.
If your smart trainer needs a service of any kind from the Service MD, whether for an overhaul with periodic recalibration or for a repair, we provide a replacement JARVIS on prior request at a convenient and low price.

All our service operations that require the return of the product to the workshop are carried out in a very short time (except for rare major repairs), taking an average of 5 to 7 working days (for support in Italy), depending on the time it takes to collect the product and send it back to the customer.

If the client needs the device to be able to continue his training programme without skipping any sessions, it’s possible to request and receive a courtesy roller to use for the duration of the service. When the customer’s repaired JARVIS leaves our workshops, a request will be made to the courier to pick up the replacement JARVIS.

Courtesy JARVIS | Service fee

The price for renting the courtesy trainer is €120,00.
The fee includes shipping and return of the replacement trainer.

The price quoted includes VAT.

MagneticDays Customer Service

As our customers already know, we always do our best to find answers to the questions we are asked, and to offer the best support service possible. To help solve small problems or find answers to many of our customers’ common questions, we would like to remind you that our complementary online support systems are always available:

• the Help Centre, where many tools are collected to help our customers solve hardware or software problems
• the entire Video Tutorial section on our MDVIDEO.TV platform
• the  Forum MD where you can find answers, ask questions and get in touch with other people who use MD products
• the MagneticDays Club Facebook group where you can exchange opinions and information with the rest of the community

 

 

We would like to inform our customers that due to a bug, the latest version of the MD WiFi App cannot currently be downloaded from the Play Store for new generation Android devices.

Our team is working to solve the problem as soon as possible. In the meantime, in order to guarantee the installation and use of our app for all users with the latest generation of Android devices, you can download the app directly from our website.

The problem only affects users who are installing the MD WiFi app for the first time on a latest-generation Android device, not those who have already installed and used the app on their device.

La procedura da eseguire per installare l’app direttamente è la seguente:

1. Download, on the device where you would install the app, the .apk file from the following link [ https://www.magneticdays.com/mdwifi/magneticdays.wifi_3.2.6.apk ].
2. In the warning message that opens, click on Download anyway (the file contains no threats, the warning message is automatic)
3. Wait for the download of the installation file to complete
4. A system message will appear notifying you of a change in the installation settings for security reasons. Then click on SETTINGS
5. Enable the option to install the app
6. In the warning screen, allow the download, then click on OK
7. In the popup that opens, click on INSTALL
8. When the installation is complete, click on FINISH
9. Once this procedure is finished, you can open and use the app normally

 

We apologise for the temporary inconvenience, we are working to restore the normal functionality of the app with a new update.

The analysis of anthropometric data and the viodeoanalysis for BioFit are the latest new features available with the 3.0.1 release of the MD Biomechanic (ex MD Caliper) App from MagneticDays, online now for iOS and Android.
This new update introduces major new features for the cyclist’s biomechanical analysis, the choice of the correct frame, and the setting of the bike based on the rider’s measurements.

Release 3.0.1 includes the following updates:

• Video Analysis for Bikefitting: This newly added feature allows the biomechanic, through video and images of the rider on the bike, to detect the angles and measurements needed to set the optimal riding position, and making any adjustments or corrections.

  The angles that can be detected through the analysis, are the main ones needed for a correct BioFit:

  • Knee Angle
  • Ankle Angle
  • Hip Angle
  • Shoulder Angle
  • Elbow Angle

• Anthropometric analysis of the athlete: Through the MD Biomechanics Anthropometric Tool and the feature available in the app, biomechanics can detect the athlete’s main anthropometric measurements necessary to set the optimal setting.

  The data can be taken using the equipment from MagneticDays’ MD Biomechanics line:

  • Stadiometer – height measurement
  • Inseam Gauge – measurement of inseam height
  • Trunk Gauge – measurement of trunk length
  • Arm Gauge – arm length measurement

The new JARVIS firmware 04.00.C/D41 is available on App section of our website. It introduces two important news for the indoor training virtual platforms supported by the MagneticDays smart trainers (Zwift, BKool, Rouvy AR and FulGaz).

This new firmware guarantees no more Watts dispersion and top reactivity both in the sprint phase and in “supertuck“, the very aero tuck involves sitting on the top tube and lowering your shoulders/chest onto the bars (or close to it) by bending your arms as far as they will go while holding onto the drops. Obviously in indoor and complete safety. 😉

Credit: zwiftinsider.com

The new indoor cycling workouts for gravel, cyclocross and cycle tourism are available from today on the MagneticDays online shop. These training packs are developed by the MagneticDays Coaches with the goal to improve the athletic form for a gravel bike trip and gravel and cyclocross races. Here’s the details:

• GRAVEL PRO RACE WORKOUTS, to give the best in the gravel bike races;
• GRAVEL BIKE AND CYCLE TOURISM WORKOUTS, to combine the pleasure of cycle tourism with the physical preparation for a gravel bike trip;
• CYCLOCROSS WORKOUTS, a great solution to improve, through specific exercises, the typical variations in intensity and heart rate of a cyclocross race.

 

From 2023 January 1st, MagneticDays has introduced the new price adjustments for some of products in the online shop. In particular:

• JARVIS smart trainer “Light”: from 1400 € to 1475 € (the rental plan changes from 16 to 17 installments);
• Cassette Sprocket 11V: from 70,00 € to 80 €;
• JARVIS smart trainer used and guaranteed: from 1000 € to 1100 €;
• Roll Bar: from 300 € to 330 € (in the rental plan change only the first installment, from 50 € to 80 €)

• Kit for bike with thru-axle: from 200 € to 220 €

From today (saturday 17th of december) the MagneticDays Christmas Special Gift 2022 is available for all MD clients. The 7 AUTOTESTS present by default in each MD personal account will also include the Heart Rate Variability analysis, one of our latest techincal innovations available with the 3.2.0 release of the MagneticDays App. The HR Variability analysis introduces the reading of another useful parameter for both the athlete and the coach. Through the heart rate, in fact, we can understand how much the training has weighed with respect to the external load (Watts expressed).

“Adding the heart rate variability analysis in indoor training with JARVIS smart trainer MagneticDays – explains MD Coach Luca Bianchini – allows you to have an additional evaluation tool on monitoring training and on controlling the athlete’s recovery. The post-training analysis allows you to identify other parameters such as respiratory frequency and / or quantification of the internal load“.

“As always – explains the MD CEO Marco Sbragi – we want to give a special technical gift to our customers, in line with the MagneticDays training philosophy. This year’s gift is so special, because the heart rate variability analysis function is included by default for all HTT workouts. But it’s only valid once. In all other cases (repetition of the same HTT workout, self-managed or self-calibrating workout, own workout or workout received from other Coaches), it’s available after purchasing a specific package of 20 analyzes from the online shop for €25. That’s why we decided to give the possibility to try the heart rate variability analysis until the end of April 2023. Our customers always deserve the best”.

 

The MagneticDays training plan software “Coaching Cube” was the subject of a seminar hosted by the University of Palermo. The workshop, entitled “Data analysis and interactive coaching tool: the Coaching Cube”, was presented to the students of the Master’s degree courses in “Sports sciences and techniques” and “Sciences of preventive and adapted motor activities”, who have had the opportunity to get to know all the nuances of the software, from the interactive coaching to scientifically train athletes to practical implications.

DISCOVER COACHING CUBE!

The new JARVIS firmware 04.00.C/D38 is available on App section of our website. It improves a long term stability of Bluetooth connection for the indoor training virtual platforms supported by the MagneticDays indoor training system (Zwift, BKool, Rouvy AR and FulGaz). Directions are following.

After the first partnership in 2018 as official MD center, Aquagranda Livigno strengthens its activity for the indoor cycling training with MagneticDays and the precious collaboration of Alessandro Vanotti, the Italian former Professional Cyclist winner of 9 Giro d’Italia, 5 Tour de France, 5 Vuelta de Espana, 1 World Championship, and MD Coach from 2020.

The new agreement comes just a few months after the signing of a protocol between CONI and the APT Livigno which transformed the famous Sports Center in the province of Sondrio into an Olympic Training Centre (with CONI affiliation) at the service of Italian and international athletes.

Thanks to its climatic and environmental uniqueness, Livigno confirms itself as a European reference point for altitude training, with an increasingly important list of athletes and federations choosing it to finalize their preparation. Excellence also certified by the recent investiture by CONI, which has made the location an Olympic Training Center.

Carlo Mornati, CONI Secretary General and Head of the Sports Office, recently commented: “Altitude training is a theme we have been pursuing for some time. We started in 2013 and with the Olympic Training Center in Livigno we have reached the goal. Livigno is a unique Center in the world that can include all sport disciplines, and its climatic variety are decisive: every detail makes the difference”.

Credit: https://www.chaletlivigno.it/

 

A MagneticDays fully equipped room inside the Aquagranda Sports Center

The agreement between Aquagranda and MagneticDays provides for a fully equipped MagneticDays room which includes 7 MD workstations made of MD INDOOR BIKE, JARVIS smart trainers and FORZA PURA independent bike cranks (also in the REHAB version), which will be used by many elite athletes to train with calibrated work programs using the Multisession developed by MD engineers. In fact, this type of protocol allows JARVIS bike trainers to be connected via a local network (intranet) and used both in a single station and in group training, with loads suitable for each individual athlete.

Furthermore, it will also be possible to use JARVIS in simulation mode by importing any route cycled outdoors, a plus that will allow to train on specific routes but also to carry out collective races that can will be viewed on a large-screen television. All activities will be managed by qualified personnel with official MagneticDays training. The point of reference for these activities will be Alessandro Vanotti, who will attend specific initiatives such as training camps or training sessions. Finally, among the many possibilities for training, there are also those dedicated to long-distance races such as Ironman, ICON and Granfondo.

“We are extremely satisfied with the agreement with the Livigno Olympic Training Center – the CEO MD Marco Sbragi said – because this partnership (also thanks to the fundamental role of Alessandro Vanotti) will allow us to make known our training philosophy to the many Italian athletes and international players who choose the altitude training and Aquagranda to improve their performance. Furthermore, it will be a great opportunity to demonstrate once again the versatility of an instrument such as the JARVIS smart trainer and its infinite possibilities”.